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NCKCN Co-location

NCKCN has the following co-location services available.  Click here for a Print friendly version


Package
1
2
3
4
Setup Fee
Free
Free
Free
Free
Monthly Fee
$150.00
$175.00
$250.00
$425.00
Transfer Rate* 100Mbps 100Mbps 100Mbps 100Mbps
IP Addresses
5 usable
13 usable
29 usable 61 usable
Space Tolerance
(Your equip, in our rack)
4U 4U 4U 8U
DNS Authority Available
Network Uptime Guarantee 99.8%
Extras:   Setup Fee: Monthly Fee:
Remote Power Access:  
$350
or $30.00
IP Addresses 6 Extra
$10.00
$8.00
 *if adding IP spaces to an existing
13 Extra
$10.00
$15.00
 space, you must have the capability
29 Extra
$10.00
$27.00
 to bind separate IP subnets, or move
61 Extra
$10.00
$48.00
 the existing subnet to a new one.
125 Extra
$10.00
$83.00
 
253 Extra
$10.00
$141.00
Additional Space and Enclosure Space Fee: 
(You must provide your enclosure)
Small Rack
(19"up to 2.5'' tall)
$50.00

$200

Medium Rack
(19" up to 4' tall)
$50.00

$300

Large Rack or Enclosure
(Any rack over 5' tall or any enclosure)
$200 $500
Special Power requirements:
(Any electrical requirement beside a single 120V 60Hz AC grounded outlet)
  $150 $100

Terms of Service

NCKCN  ("NCKCN Co-Location") agrees to furnish services to the Subscriber, subject to the following Terms of Service (TOS).

Use of NCKCN Co-Location services and resources constitutes acceptance and agreement
to NCKCN Co-Location's Terms Of Service & Acceptable Use Policy.

All provisions of contracts with NCKCN Co-Location are subject to the Terms Of Service (TOS) and Acceptable Use Policy (AUP). The Acceptable Use Policy (AUP) may be changed from time to time at the sole discretion of NCKCN Co-Location. Members understand that changes in the Acceptable Use Policy (AUP) are not grounds for non-payment or early contract termination.

1. Disclosure: The subscriber gives NCKCN Co-Location consent to disclose any and all information relating to the subscriber to any law enforcement agent who makes a written request without further consent, or notification to the subscriber. In this event, NCKCN Co-Location reserves the right to terminate all services to this account without refund.

2. Service Rates: The subscriber acknowledges that the nature of services, and initial rates and charges have been communicated, or made available to the subscriber. The subscriber is aware that NCKCN Co-Location may from time to time change the specified rates and charges. All offers are contingent on NCKCN Co-Location meeting its cost of service goals, which may include, but is not limited to rates charged to the company by
the suppliers it uses.

3. Payment: Establishment of services is dependent upon receipt by NCKCN Co-Location of stated charges. Subsequent payments are due on the anniversary date of the month, for the term of service, whether monthly, quarterly, semi-annually, or yearly. All services provided by NCKCN Co-Location are billed in United States currency (USD) unless otherwise stated at time of purchase. Residents of Canada are subject to 7% GST on all purchases.

4. Payments and Fee's: Credit cards which are declined may be subject to a $5.00 declination fee. Payments on credit cards which are reversed for any reason will be subjected to a $100.00 reversal fee. Services may be interrupted on any accounts which reach 14 days past due. Accounts interrupted as a result of non-payment will be subjected to a $100.00 reconnection fee. Accounts which are not paid by their due date are subject to a $15.00 late fee. Any additional service fee's, including technical support, bandwidth overage charges, and other additional fines, or fee's will be charged at the end of the month, or at NCKCN Co-Location's discretion. Accounts which can not be collected by NCKCN Co-Location may be turned over to an outside collection agency, and the subscriber agrees to pay a $100.00 Collection Fee.

5. Refunds and Disputes: All payments to NCKCN Co-Location are non-refundable unless stated otherwise by NCKCN Co-Location at the time of the dispute. All disputes of charges must be reported within 45 days of the time the dispute occurred. If the subscriber disputes a charge to their credit card which is at NCKCN Co-Location's sole discretion a valid charge under the provisions of the Acceptable Use Policy (AUP) and/or Terms Of Service (TOS), the subscriber agrees to pay NCKCN Co-Location a $100.00 reversal fee.

6. Failure to Pay: NCKCN Co-Location reserves the right to deny service, or terminate accounts upon the failure of the subscriber to pay charges when due. Termination or denial as a result of failure to pay will not relieve the subscriber from the payment of all accrued charges, plus reasonable interest and all collection fee's. NCKCN Co-Location reserves the right to retain any and/or all of a customers equipment in the event of failure to pay. Should the customer fail to make upon appropriate payment arrangements with NCKCN Co-Location within 60 days, NCKCN Co-Location reserves the right to liquidate customer equipment, in part, or in whole, to repay overdue accounts.

7. Account Cancellation: All requests concerning account cancellations must be sent to NCKCN Co-Location with at least 15 days notice, but not more then 45 days notice. All account cancellations must be confirmed with NCKCN Co-Location. When requesting an account cancellation, the subscriber must have all information relating to their
account on hand for verification.

8. Availability of Services: The subscriber acknowledges that the service provided is of a nature that services may be interrupted for reasons other than negligence of NCKCN Co-Location. Any damages resulting from any interruption or degradation of services are difficult to ascertain. Therefore, the subscriber agrees that NCKCN Co-Location shall not be liable for damages arising from causes beyond the direct and exclusive control of NCKCN Co-Location. The subscriber also acknowledges that NCKCN Co-Location's liability for it's own negligence may not in any event exceed the amount in equivalent charges payable by the subscriber for services during the period which damages occurred. In no event whatsoever shall NCKCN Co-Location be responsible or liable for any special or consequential damages, loss, or injury.

9. Domain Related: All accounts involving the registration, or transfer of an existing domain name will be set up and entered into NCKCN Co-Location's DNS servers with 7 business days. Due to complications in domain transfer, some accounts involving the transfer of domains may take up to 60 days to process. If as a result of complications
transfer of domain should take more then 7 days, and the subscriber cancels service before 60 days have incurred all charges will be considered valid and earned.

10. Support Boundaries: NCKCN Co-Location reserves the right to limit it's technical support to it's area of expertise. NCKCN Co-Location provides support for issues which directly relate to servers, or virtual accounts functioning. Support issues relating to programming, development, or software related problems will be billed to the subscriber at an additional rate in 30 minute minimum intervals.

11. SPAM: The subscriber acknowledges that NCKCN Co-Location defines "SPAM" e-mail as any and all bulk e-mail and Unsolicited Commercial E-mail, messages, or postings, etc. The subscriber understands that they may not transmit, assist in the transmission, encourage third parties to transmit, or permit hosting of sites or any information which
is advertised by SPAM from other networks or services. The subscriber acknowledges that they are responsible for any and all SPAM related actions which come from their account.

12. Internet Protocol (IP) Address Ownership: All Internet Protocol (IP) addresses which are assigned to subscribers belong only to NCKCN Co-Location. Subscribers shall have no right to use Internet Protocol (IP) addresses except as permitted and assigned by NCKCN Co-Location in it's sole discretion. NCKCN Co-Location shall maintain control and ownership of all Internet Protocol (IP) addresses which it assigns, and reserves the
right to modify, or remove any and all Internet Protocol (IP) addresses it assign's.

13. Bandwidth/Disk: The subscriber agrees that should they exceed allocated disk space or bandwidth, they shall pay NCKCN Co-Location the respective "overage" charges which have been communicated, and/or made available to the subscriber. NCKCN Co-Location reserves the right to deny additional disk space, or bandwidth usage which it deems to be unreasonable and the subscriber is aware that corrective action may be taken as a result, which may include discontinuance of any/all services, or termination of any/all services. The subscriber is aware that any corrective action taken as a result of the subscriber exceeding their allocated resources shall not entitle the subscriber to a refund of any fee's paid in advance prior to such corrective action.

14. Offensive Materials: NCKCN Co-Location reserves the right to remove any and all materials which are deemed to be offensive by NCKCN Co-Location. The subscriber is aware that NCKCN Co-Location may delete, disconnect, or terminate any services, resources, or accounts on which the offensive materials are located, or connected to. The subscriber is aware that should NCKCN Co-Location choose to take any action relating to materials or content which NCKCN Co-Location deems as offensive shall not entitle the subscriber to a refund of any form.

15. Violation of Terms Of Service/Acceptable Use Policy: NCKCN Co-Location is under no obligation to monitor its subscribers activities to determine whether violations of their Acceptable Use Policy (AUP) have occurred. NCKCN Co-Location assumes no responsibility though its Acceptable Use Policy (AUP) to monitor or 'police' Internet-related activities. The subscriber is aware that NCKCN Co-Location shall deal with each violation of the Acceptable Use Policy (AUP) and/or all other issues on a case-by-case basis, and is aware that NCKCN Co-Location is under no obligation to provide "warnings" under any circumstances. NCKCN Co-Location may choose to "warn" subscribers NCKCN Co-Location
feels that the subscriber may be breaking the Acceptable Use Policy (AUP).

16. Appearance and Network Protection: NCKCN Co-Location reserves the right to protect it's network, resources, and services from influences which threaten to disrupt, or degrade NCKCN Co-Location's network, resources, or services. The subscriber is aware that NCKCN Co-Location may firewall, drop, or disable Internet Protocol (IP) addresses which may cause harm to NCKCN Co-Location's resources, services, or appearance. This may include, but is not limited to: subscribers who project a negative appearance of themselves or of NCKCN Co-Location, subscribers who attract, have attracted, or may attract Denial of Service (DoS) attacks, subscribers who are suspected of using NCKCN Co-Location's services to SPAM, or Subscribers who are running insecure, or inappropriate services such as open proxy's/relays. All firewalls or any protection related to the subscribers co-location is the sole responsibility of the subscriber.

17. Service Cancellation/Suspension: NCKCN Co-Location reserves the right to cancel or suspend any subscribers service which NCKCN Co-Location feels may be the target, or source of any violations of the Acceptable Use Policy (AUP), or for any other reasons NCKCN Co-Location chooses. If inappropriate activity is suspected, all accounts relating to the subscriber in question may be disabled for the duration of NCKCN Co-Location's investigation. NCKCN Co-Location will is under no obligation to refund, or credit the subscribers account(s) for such service interruptions.

18. Indemnification: The subscriber indemnifies NCKCN Co-Location for any violation of the Acceptable Use Policy (AUP) and Terms Of Service (TOS) that results in loss to NCKCN Co-Location, or the bringing of any claim against NCKCN Co-Location by any third-party. If any damages are awarded against NCKCN Co-Location as a result of the subscribers negligence, or a user on their systems, the subscriber agrees to pay any and all damages awarded against NCKCN Co-Location, and all attorneys fee's.

19. Waiver: The subscriber understands that should NCKCN Co-Location choose to give the subscriber a waiver for any breach of the Acceptable Use Policy (AUP), it shall not be used, or be constructed to be a waiver for continuing or subsequent breaches of the Acceptable Use Policy (AUP), or as a waiver for any other breaches of the Acceptable Use Policy (AUP).

20. Transfer of Ownership: The subscriber shall not transfer, or assign this agreement without the prior written consent of NCKCN Co-Location. NCKCN Co-Location reserves the right to cancel customers rights under this contract at anytime without further obligation.

21. Damages: NCKCN Co-Location is not responsible for any damages which may damage the subscribers business. NCKCN Co-Location does not make any written or implied warranties for any services it may offer. NCKCN Co-Location denies any warranty or merchantability for any specific purpose. This may include, but is not limited to loss of data resulting in delays, incorrect deliveries, non-deliveries, any and all service interruptions caused by NCKCN Co-Location

22. Content: The subscriber acknowledges that they are solely responsible for the content stored on, or transferred through NCKCN Co-Location's services and/or resources.

23. Personal Information: The subscriber grants NCKCN Co-Location consent to collect, and/or store personal information relating to the subscriber. This may include, but is not limited to credit history, credit card information, and information relating to the subscribers online activities. The subscriber is aware that NCKCN Co-Location may choose to store specific billing information relating to the subscriber such as, but not limited to
credit card numbers, and additional information for the convenience of automatic billing. The subscriber consents NCKCN Co-Location to automatically bill the subscriber for all recurring services, and/or additional charges, expenses, or penalties.

*Transfer rate is the minimum NCKCN guarantees theoretical throughput to the subscriber. The subscriber will connect to our Fast Ethernet core networking. Bandwidth is then limited to both the hardware of NCKCN and the subscriber.


NCKCN Co-Location Acceptable Use Policy

The following items are violations of NCKCN Co-Location's Acceptable Use Policy (AUP):


1. Illegal Activities: NCKCN Co-Location services may not be used for illegal purposes, or in any form support illegal activities. NCKCN Co-Location reserves the right to cooperate with legal authorities and/or injured parties in the investigation of any suspected illegal activities.

2. Threats and Harassment: Use of NCKCN Co-Location services to transmit any materials (by e-mail,up-loading, posting, messaging, etc.) to threaten or harass other subscribers, or other third parties.

3. Fraudulent Activity: Use of NCKCN Co-Location services and/or resources to make fraudulent offers to buy or sell items, services, or any type of "scam" such as but not limited to "chain letters", "pyramid schemes",etc.

4. Impersonation: Modifying network information in an effort to mislead or deceive, with or without bad intent. Attempting to assume the identity of someone else using modified network information, including packet headers, and e-mail headers or other identifying information.

5. Bulk E-mail/SPAM: Use of NCKCN Co-Location services to transmit any solicited, or unsolicited e-mail, News-group, Internet Relay Chat (IRC), or other forms of SPAM is prohibited. Any and all violations of this nature will result in the immediate termination of the offending subscribers account(s) without refund. Accounts which are terminated for this reason are subject to a $250.00 "clean-up" fee, and may result in notification to the proper authorities, on NCKCN Co-Location's sole discretion.

6. Denial of Service (DoS) Attacks: Use of NCKCN Co-Location's services and/or resources in ANY attempt to disrupt, interfere, damage, degrade or interrupt another networks, or parties ability to use NCKCN Co-Location's services, or the Internet is strictly prohibited. It is each members responsibility to ensure that their network is configured in a manner which is deemed by NCKCN Co-Location as secure. A subscriber may not through inaction or action allow their services to be used by their users, or third parties for inappropriate or illegal actions.
Members may not configure their network, or neglect to reconfigure their network in any manner which would allow for a third party in an inappropriate or illegal manner. Unauthorized entry as the result of neglect will become the responsibility of the member; They will assume all responsibility for actions, fines, penalties and potential termination of service which may result from Unauthorized entry.

7. Unauthorized Access: Use of NCKCN Co-Location's services or resources in any attempt to infiltrate, access, probe, another subscribers account, or account information is prohibited. Use of NCKCN Co-Location's services or resources in any attempt to circumvent, or probe NCKCN Co-Location's, or third parties security measures, hardware or software, or electronic communications system, or telecommunications systems, is prohibited.

8. Collection or Storage of Personal Information: Use of NCKCN Co-Location's services in any attempt to collect or store personal information of third parties, without their knowledge and/or consent is strictly prohibited.

9. Copyright, Patent, Trademark, and Trade Secret Infringement: Any form of distribution, of the aforementioned Infringements will not be tolerated.

10. Distribution of Harmful programs: Use of NCKCN Co-Location's services or resources to intentionally or knowingly distribute software which may cause damage, harassment, or annoyance to third parties, data, or computer systems, including but not limited to the distribution of Viruses, Virii, Trojans, "Droppers", etc. is strictly prohibited.

11. Unacceptable use of software: Use of software with the intent of facilitating a continual connection from, or to NCKCN Co-Location's network is prohibited. This includes use of software for the needless transmission of data, to or from NCKCN Co-Location's network with the intent of occupying network resources.

12. Third Party Accountability: All NCKCN Co-Location members will be held solely responsible and accountable any and all activities performed by third parties, using the said members account or services, which are in violation of the Acceptable Use Policy (AUP).

13. Revisions of the Acceptable Use Policy: NCKCN Co-Location reserves the right to revise or modify our Acceptable Use Policy (AUP) at any time and in any manner. It is the subscribers responsibility to keep up to date with the current contents of the Acceptable Use Policy (AUP). NCKCN Co-Location will provide notice of changes to the Acceptable Use Policy (AUP) whenever reasonably possible, which is determined solely by NCKCN Co-Location.

14. Adult Materials: Use of NCKCN Co-Location's services or resources to store, transmit, or create adult oriented materials is strictly prohibited. NCKCN Co-Location reserves the right to remove any adult materials it deems offensive from its network, by means of deleting, or removing the resource housing them from the network. NCKCN Co-Location reserves the right to remove adult materials with, or without consent of the account owner, and without prior notice.

15. Internet Relay Chat (IRC): Use of NCKCN Co-Location services or resources to establish connections to IRC networks, or host Internet Relay Chat Daemons (IRCD) is strictly prohibited unless approved in writing by NCKCN Co-Location. This includes use of "Eggdrop bots", and "Energy Mech bots (EMech)". Any accounts found to be disobeying this rule may be subject to immediate termination. Any servers or accounts which attract a Denial of Service (DOS) attack as a result of IRC related connections may be subject to immediate account cancellation without refund and without notice, regardless of having NCKCN Co-Location's written permission or consent.

16. Offensive Materials/Content: Use of NCKCN Co-Location services or resources to display, distribute, upload, post, discuss, or create materials which NCKCN Co-Location deems to be offensive is strictly prohibited. This may include, but is not limited to: pornography, beastiality, hentai, yaoi, materials which depict bodily harm, hate related/motivated materials, anti-gay materials, anti-lesbian materials, Ku-Klux Klan related materials, satan related materials, etc.

If you have support or general questions please email us at: support@nckcn.com
If you have any comments or questions about the NCKCN System, you can reach NCKCN by e-mail at: webmaster@nckcn.com

This page last updated 02/21/13 04:06:24 PM
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