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NextGen® WiMAX Broadband Wireless IP Accounts

Simply fill out our on-line Broadband Wireless Interest Form.

NextGen 3Mbps down/1.5Mbps up, WiMax wireless in Beloit, Belleville and now Lincoln
Now Available in Beloit - NextGen® WiMax Wireless IP- Account  - (Up to3Mbps download X 1.5Mbps upload)
 - $49.00 monthly charge

All Wireless Broadband  IP Accounts include the following 

  • Member one-time Equipment purchase of $350.00 .(**Call for latest pricing, pricing subject to change) with monthly contract.
  • Always on, full time Internet access to your Ethernet connection, (LAN or Computer).
  • One active CPE (Customer Premise Equipment) device. If using your private Firewall or VPN, NCKCN can provide Static IP addresses for your LAN (routable IP addresses. See Additional Services below)
  • 25MB of Internet Space, 5 POP3 E-mail accounts, Free Members Web site
  • 1 Wireless Access Installation (See the section below on Installation and Service Information)
  • 1 month free service with pre-paid yearly Special Broadband Wireless subscription.
  • (Recommended) Any broadband connection should have some kind of Internet Security in place, preferably a Cable/DSL router. Your LAN should have internal Security, Firewall, or Proxy. You can have an unlimited number of devices on your LAN connected to the wireless by using your Cable/DSL router with your internal non-routable IP addresses.
  • (Highly Recommended) Certified UPS - NCKCN Wireless Equipment Warranty is only valid when connected to a UPS from NCKCN or an NCKCN approved UPS with automatic voltage regulation.
  • $35.00 account setup fee for new NCKCN members. There is no account setup fee for existing NCKCN members.

NextGen® WiMax 4G Broadband Wireless Internet Locations

Here is a list of our current locations where our NextGen® WiMax 4G antennas are located. You must have an unobstructed line-of-sight to one of these locations in order to access High Speed Broadband Wireless.

  • Beloit - Radio Tower on East side of Beloit off Hwy 24
  • Belleville - Radio Tower on North side off Hwy 81
  • Lincoln - Water Tower on North side of town

Legacy 2.4GHz High Speed Broadband Wireless IP Options

We still offer 2.4GHz installations on a limited basis in the following areas: Clifton, Clyde, Delphos, Jewell, Mankato and Minneapolis. Our Legacy product is what most other providers offer as their main wireless product. It's a proven technology, but older than our NexGen wireless. Our Legacy 2.4GHz wireless generally runs at 1Mbps Download x 512Kbps Upload. The legacy wireless equipment is fully functional, gently used, and therefore sold "as is" free of charge. There are  no warranties on the equipment, but will be replaced as supplies last. The following is the difference for initial service with Legacy 2.4GHz. and NexGen® WiMax.

  • $100 initial installation fee for the service turn up. (No install fee for replacement of faulty equipment)
  • No equipment charge.
  • $49.00/month service fee.
  • 1 month free service with yearly pre-paid subscription.

If you are interested in our Legacy 2.4GHz, simply fill out our on-line Broadband Wireless Interest Form.

Here is a list of our current locations where our Legacy 2.4GHz antennas (called OMNIs) are located. You must have an unobstructed line-of-sight to one of these locations in order to access High Speed Broadband Wireless. Generally limited to around 5-8 miles away from OMNI locations

  • Clifton Coop Grain Elevator
  • Clyde Water Tower
  • Jewell (New install west of town on hill)
  • Mankato Cable Tower
  • Minneapolis Water Tower

All NCKCN Access Accounts

  • 100MB of Email Storage

  • 20MB limit on sending and receiving email. (You can send or receive an email that can be up to 20MB in size)

  • 100MB of Member Web Site

  • Up to 5 POP3 E-mail accounts per household

  • Free Members Web pages

  • One month free with pre-paid yearly subscription.

 

Additional Services Available

  • Additional 100MB of storage - $5.00/month (Unmetered accounts only)
  • Additional 5 POP3 E-mail accounts - $5.00/month (Unmetered Accounts only)

Installation information

Installation: The pricing in this document refers to a “Standard Installation." In terms of equipment, the standard installation includes any or all of the following:

  • Wireless Bridge device to connect the end users CPE, (Customer Premise Equipment), to the NCKCN Wireless network.which can include any or all of the following:
    • Installation of an appropriate antenna if required.
    • A small (3') side or roof top mount, on the same structure as the CPE, to mount the appropriate antenna.
    • An Ethernet or Power over Ethernet cable of up to 100' to your internal CPE (Customer Premise Equipment.) (Customer Premise Equipment is detailed as: A single PC with a working Ethernet card and configured for DHCP-TCP/IP access. And/or a Firewall/Router LAN Switch/Hub. And/or a Switch/ LAN Hub with one Ethernet device connected.)

*Note: Wireless Equipment Warranty will only be honored when equipment is directly connected and powered by either an NCKCN approved UPS or a UPS from NCKCN.*

In terms of labor , we will provide the equipment and installation of the above standard installation only. If there  are any additions to the above installation, the customer will be notified.

NCKCN will not be held responsible for any issue or event related to the physical connection and installation beyond the "standard installation" detailed above.  NCKCN will provide all the necessary hardware for the connection to the end users CPE, but not anything past that single connection . We will not support any other installation, end user software, or configuration.  If there are problems with any PC, or LAN device beyond the scope of the TCP/IP connection (i.e. OS, other software or hardware problems, or conflicts), the technician will notify the subscriber that there is a problem, and will not perform the installation, or perform the installation to the best of their ability if requested to do so by the member. In the case of a problem beyond the scope of installation described above, the subscriber must get their PC, or LAN repaired and reschedule or perform the remainder of their installation themselves at their own cost. * Note: There is s $35.00 account setup fee for new NCKCN members. There is no account setup fee for existing NCKCN members.

Service: "Standard service" is based on "unobstructed line-of-site" to the receiving equipment within the acceptable microwave reception range. This range is typically a 5-10 mile radius of the receiving equipment. Your site might require equipment that enhances or extends this normal operating range. Each install is subject to numerous conditions, and service cannot be guaranteed until a sight survey is done. There will be times when your site will exceed the range or conditions and reception will be excellent, and there will be times when your site is well within the standard and will have problems. Each site will be dealt with on an individual basis.

Speed: "Speed" is based on the average download and upload speed of the typical user. Due to the nature of any data network, absolute speed cannot be guaranteed to all locations and all conditions.  There will be times when your site will exceed the stated speed, and there will be times when your site possibly will not download at full speed. Typically we judge speed as conservative as possible so you are delivered at least the speed stated. The wireless service is based on a  reliable speed of 3Mbps download and 1.5Mbps upload for Basic WiMax 3.65GHz technology..

Prices: Prices of service are subject to change, however the price agreed upon will remain constant throughout the agreed term. Any special promotional pricing or special pricing of any kind will require a 2-year service commitment. 

* Note: There is s $35.00 account setup fee for new NCKCN members unless waived by NCKCN. There is no account setup fee for existing NCKCN members.

The NCKCN member  will be liable for any tampering they have done to any of the wireless devices. The licenses, operating frequencies, and wireless access are the responsibility and property of NCKCN and can not be accessed in any way except by express permission from NCKCN. To try to gain access or disrupt the wireless service in any manner is a violation of federal law. The FCC regulates the frequency band and allocation of frequency and all persons must comply with those regulations to the fullest extent.

Wireless NextGen® WiMax FAQs:

Q: What speed can I expect from my wireless connection?
A: The wireless "Speed" is based on the average download and upload speeds of all our typical users. Due to the nature of a wireless network, absolute speed cannot be guaranteed to all locations and all conditions.  There will be times when your site will exceed the stated speed, and there will be times when your site possibly will not download at full speed. Typically we judge speed as conservative as possible so you are delivered at least the speed stated. We will do our utmost to ensure you are delivered the fastest possible speed you can get. Typical speeds are 3Mbps download and 1.5Mbps upload.

Q: What do I need on my computer to get connected to wireless?
A: The Wireless Bridge can be connected to one and only one device. All broadband connections should be connected to a Broadband Router and will work perfectly with any Ethernet connection to act as a connection sharing device for an entire LAN. All you need on your computer or LAN is a working Ethernet connection. This means an internal Ethernet card and/or Ethernet LAN Hub/Switch. A wireless connection is simply an Ethernet connection to the wireless system. Any computer having a working Ethernet device or connection will work fine. All computers can be configured to use DHCP and will connect just fine. NCKCN DOES NOT use any internal PCMCIA wireless cards or proprietary setups on your physical computer, as they are prone to configuration errors, connection problems, and require a high amount of maintenance. An NCKCN wireless connection is very similar to a Cable Internet connection, requiring, again, only an simple working Ethernet device or connection on your end.

Q: What about sharing the connection using a software (i.e. a Utility Gate or Windows Connection Sharing), or having our own internal firewall?
A: The Wireless Bridge can be connected to one and only one device. All broadband connections should be connected to a Broadband Router and will work perfectly with any Ethernet connection to act as a connection sharing device for an entire LAN. This is by far the best setup instead of a software solution. However, you are more than welcome to use any additional internal Firewall/Proxy or sharing capability you wish. NCKCN will not be responsible for supporting this type of internal networking or Ethernet setup. That is,  we will not be responsible for  installing, trouble-shooting, or otherwise supporting your  internal network or configuration beyond the Wireless Device connection itself unless we have set it up with the optional package above. NCKCN will support the setup of the above mentioned configuration only. Any alteration or change you make to your internal devices or connection will not be supported past our  initial setup and installation.

Q: Does the wireless equipment and install have a warranty?
A: Yes. The wireless equipment and installation to the point of your internal connection is warranted for 1 year from date of purchase. However, this warranty is only valid when the wireless equipment is directly connected and powered by an NCKCN approved UPS with AVR (Automatic Voltage Regulation) and does not include any alteration you have made to your system in any way. Any internal connection in any way, or Lightning damage in any way to your internal equipment past the wireless ethernet connection is not covered. As with any electronic equipment and especially networking equipment, it should powered through at least a surge protector and preferably a Uninterruptible Power Supply or UPS. Then your equipment is covered under the warranty of that power equipment.

Q: How long does it take to get service installed (from point of order to point of install)?
A: This process generally will take 7-14 business days, but depending on the complexity of your install (i.e. antenna placement & PC configuration), and your local installation professionals should you choose one, your install could be much shorter or  longer. At the point you make your commitment, an install date will be assigned. We will work closely with you, and do our best to meet this date, but again, it is relative to the complexity and circumstances we encounter. We require you to have a working Ethernet connection or you might have to bring in your computer to NCKCN or authorized technician to install an Ethernet card to insure proper configuration  and/or ordering the correct components if needed. 

Q: How can I measure my connection rate/What is my current connection rate?
A: You can use our on-line bandwidth test at http://speedtest.nckcn.com/ .The Bandwidth Test estimates your connection throughput from your NCKCN connect to one of your NCKCN servers. This is a pretty good test of your local NCKCN connection; from us to you. This test does not measure Internet speed. No test does. Past our Internet connection, we have no way of controlling the bandwidth to other parts of the Internet.

Q: Is NCKCN Wireless available for Macintosh?
A: Yes. The wireless bridges work the same for Mac users or PC users. A wireless connection is simply an Ethernet connection from the wireless system to your computer or LAN. Any computer having a working Ethernet connection will work fine. All computers can be configured to use DHCP and will connect perfectly. 

Q: Can I use most any Internet software with my NCKCN wireless connection?
A: Certainly. You will simply have an Ethernet connection directly to the Internet. However, each wireless bridge can directly be connected to one device and cannot be shared unless through a Broadband Router. All web browsers, email or "normal" Internet software will function perfectly with a wireless connection without any special configurations.  Many Internet related software packages can, or may need, to act as a server of sorts. Most of this type of Internet software, with proper configuration will work behind a firewall/proxy, will function perfectly as well. One example might be an Internet gaming software. Please be aware that NCKCN will not be responsible for any configuration of any such software. That is the users responsibility completely. Each wireless kit details the internal setup of IP addresses so you can configure your Internet software as needed.

Q: Can I run a Web, FTP, gaming, or other inbound posted server on this connection?
A: No, not right out of the box, for the most part... However, many Internet related software can act as a server of sorts with proper configuration behind a firewall. NCKCN will not be responsible for any configuration of any such software. That is the users responsibility completely. Having said this, NCKCN can not allow any resale or delivering service that would be a direct competition to NCKCN.  The NCKCN system has the ability to monitor connections & determine traffic patterns. The first violation will probably be your only notice and your connection will be terminated. Unless there is prior arrangements, there will be no exceptions. However, for internal private use, (from one LAN to another LAN owned by the same member for example), this is completely allowed.

Q: My company requires a VPN connection. Can I do this with my wireless connection?
A: Yes, a VPN (Virtual Private Network) connection work perfectly. However, you will need to be aware of the risks to your LAN and we recommend that you have some type of internal security or protection as your wireless bridge will not be doing it for you. You may need to purchase a static IP address from NCKCN. You will want to work with your network supervisor to secure your internal connections.

Q: Can I buy my own equipment and connect to NCKCN wireless?
A: No. NCKCN will not support any equipment or setup in any way, shape, or form besides our own fully authorized systems. This is without exception. We will NOT provide any setup assistance, any technical support, or provide free advice in any way before, during, or after your connection. We sell the service for as low as we possibly can. At cost in fact. Your best way to connect, by far, is to simply use our systems.

 

If you have support or general questions please email us at: support@nckcn.com
If you have any comments or questions about the NCKCN System, you can reach NCKCN by e-mail at: webmaster@nckcn.com

This page last updated 10/10/13 07:28:33 PM
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