Internet Doc

Published: Sept 18th, 2017

Re-Posted: --

Common WiFi Problems and How to Fix Them

Your home's WiFi network will undoubtedly hit a snag every now and then. But there's no need to panic. Many common WiFi problems can be easily fixed, so hang onto this article for future reference.

Slow Speeds


Move your router to its ideal position. For the best signal and coverage, put your router in an open space near the center of your home. The further away you are from your router, the slower your speeds will be. Keep it away from thick walls made of brick or concrete, and make sure it's not around metal items, which can reflect WiFi signals.

Protect your WiFi network. If someone nearby is leeching off your network, it can slow down your Internet speeds. Set up security for your WiFi network that includes a password.

Upgrade your Internet plan. Your current Internet plan may not be fast enough to support all the users and devices in your home, regardless of how well placed and secured your router may be. If this is the case, you may need a speed upgrade.

No Connection


Pull the plug. Periodically, something glitches and the router may stop communicating. There isn't always an explanation. It just happens. Try disconnecting your router from power, wait at least 30 seconds, then plug it back in.

Contact NCKCN. If the above fix doesn't work, it's possible NCKCN is dealing with a system outage.

WiFi Doesn't Reach Certain Rooms


Get a new router. If you've already positioned your router in the best location within your home - described above - and are still experiencing poor signals in some areas, you may need to buy a more powerful router.

Add a wireless signal extender. If your home is larger than about 3,000 square feet, getting a good WiFi signal throughout can be a challenge. This type of situation may call for a wireless signal extender.

Think you need an Internet upgrade? Call 785-738-2218 for details on our speeds and prices, or visit NCKCN's Internet service page.

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