NCKCN Email Server Migration Update
NCKCN Email Server
Migration is fully underway! Over the next few weeks, whenever you
check your email with any device, email software, or use the
Webmail interface, the
migration process will move your old NCKCN account and
email from our old servers to the new servers automatically. The key is to use
your NCKCN email service to check your email to initiate the
The most crucial part of the whole migration
process is to have the correct settings for your email on any
device or software. It's an
absolute must to have the POP3 and SMTP settings correct and these
haven't changed in nearly 20 years. If you need a refresher on
those settings they can be found on our Support site at
If you get old email that you thought was long gone during the
migration, it's because you have your device or software set to
"Save Messages on the Server". Again, for nearly 20 years, we have strongly recommend that you do
NOT save messages on
the server at any time. This is generally never a good idea since
your email server storage will get filled up fast and you will not
be able to receive any more email. If you have been saving your
email on the server, please download it off as soon as you can,
and correct your email settings on your device or computer.You may
need to use the
Webmail interface to clear
out your old email. Simply delete it and empty the Trash folder.
If you haven't been saving email on the server, we thank you and
you should migrate very easily and probably not notice a thing.
During the migration even the best laid plans can have bumps
in the road. Tech Support is aware of the Migration and will try
to help if there is an unforeseen problem. Also, please don't feel
that all of the incorrect settings are your fault. Many devices
and software these days can actually change your settings during
an update. Unfortunately that's just how things work anymore.
Marketing for manufacturers can, and do, manipulate your settings
for their benefit. These can be malicious or completely innocuous.
It's just a fact of life now on the Internet and another thing to
be aware of.
We appreciate your patience and understanding with this process
and hope the enhanced and updated servers will make your online
experience even better.