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NCKCN Windows 98 Guide


The supplied programs are Copyright of their respective owners, All Rights Reserved. It is provided as shareware with the following limitations:

This guide is written with the assumption that you already know how to operate your computer, and that you already know the basic terms used in this guide to describe operating your computer. NCKCN does not provide basic computer support as we do not sell computers or computer software. You must  go through the Help and On-line guides on your computer first to learn how to operate your computer. There are also local businesses that provide basic computer support as well as classes from local schools that might provide this basic training.

This guide is for the first version Windows 98, not the newer Windows 98 Second Edition. This guide will take you step-by-step through configuring Windows 98 to connect to the Internet. The last section is a Tips and FAQ (Frequently Asked Questions) section on the Internet and Windows 98. There is no software to install from NCKCN. You already have the software available to connect. Simply follow the instructions to connect to NCKCN and the Internet. There may be slight differences with the way the screen appear on your computer. However, the overall concept should be very similar.

There a two versions of Windows 98, the original first release and the second version (Windows 98 Second Edition) There are slight differences to configuring the different version of Windows 98. This guide is for  the first version of Windows 98. To determine which version you have of Windows 98, right-click on the My Computer icon on your desktop, and select the Properties menu. The General tab will indicate which version of  Microsoft Windows 98 you have installed. For this guide, you will want to make sure you have the Windows 98, not Windows 98 Second Edition. 

Important Note: All prior Winsock or On-line  programs should be deleted or removed for maximum compatibility. This includes any version of America Online (AOL), Compuserv, etc. We do not support any other installation, connection method, or application except what is presented here. Please understand that we can not support the thousands of software applications available for Internet access or use. More often than not, if you experience trouble with connection and installation, it is because you have one, or several different "On-line" programs competing with Windows Dial-up Networking to connect to the Internet.

Windows 98 Configuration Instructions

Using the Internet Connection Wizard

 If your computer hasn't been configured to connected to the Internet, the Connect to the Internet icon appears on your desktop. You can start the wizard by simply double-clicking Connect to the Internet as shown. 

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To start the Internet Connection wizard manually

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The Internet Connection Wizard (ICW) will step you through to connect to NCKCN. Please read the dialog boxes to follow the wizards. They are very easy to understand.

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Microsoft Internet Explorer Configuration Instructions

You can customize your setting so that Microsoft Internet Explorer starts up with the NCKCN Home Page, dials in the way you want, and will disconnect you when you are finished with your NCKCN session. Please read the dialog boxes to follow the wizards. They are very easy to understand. Be sure to access the Help menu, it has all the answers to all your questions! You can set these settings in two places. Under the View and Internet Options while in MS Internet Explorer, or accessing the Internet icon in Control Panel. Both ways are shown below. Many of these settings are already set from the above configuration.

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Connecting to NCKCN

You can connect (dial) to NCKCN several different ways. Essentially, whenever you start a program that wants to connect to the Internet, Windows 95 starts the Dial-up connection you created in the previous section. Perhaps the easiest way then to start an Internet connection is to simply double-click the Internet Explorer icon on your desktop. You can also go to My Computer, then Dial-up networking, and double-click on the NCKCN connection. For more information on this and how to view/edit your Dial-up Networking (DUN) connections view the Windows 95 Dial-up Networking link on the NCKCN System web page at http://www.nckcn.com/support/

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Microsoft Outlook Express

Microsoft Outlook Express is used to send a receive email and view newsgroups follow these simple hints. With MS Outlook Express you can have multiple email and news accounts at one computer.

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Microsoft Outlook Express Configuration

To change configuration, or add account to Microsoft Outlook Express to send a receive email and view newsgroups follow these simple hints.

Please read the dialog boxes to follow the wizards. They are very easy to understand. Be sure to access the Help menu, it has all the answers to all your questions!

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That's it! Have fun folks. You can always look at the NCKCN Support on-line technical support page at http://www.nckcn.com/Support/.

Troubleshooting tips:

If you are having problems connecting:

 FAQ (Frequently Asked Questions)

The Internet

Why does the Internet Connection wizard open?

The Internet Connection wizard collects information required for you to use the Internet. The wizard may open the first time you open a Web page or HTML file. To read more about the wizard, see "Setting Up an Internet Connection," earlier in this chapter.

Why am I getting a "Navigation Canceled" message?

If you aren’t connected to the Internet, you might receive this message when you try to jump to a Web page or use the Search Explorer Bar. See "Why do I receive an error message when I’m connecting to a Web page?" for more solutions.

Why do I receive an error message when I’m connecting to a Web page?

Occasionally, the Web page you want to view won’t open. When this happens, you receive an error message in a dialog box or on a Web page. For example, you may receive the error "HTTP/1.0 404 Object Not Found," which means that the Web page you’re trying to view may not exist.

Often, the only alternative is to try connecting to the site at a later time, but there are other solutions you can try:

What’s a channel?

A channel is a Web site designed to deliver content from the Internet to your computer. A content provider determines when and what information is available for each channel. To view the content in a channel, you click one of the channel buttons on the Channel Bar.

The Channel Bar displays all of the channels installed on your computer. You don’t have to subscribe to a channel to view it, but the channel is added to the Channel Bar if you do subscribe. When you first install Windows 98, the Channel Bar appears on your desktop. If you close the Channel Bar at any time, you need to add it back to your desktop.

For information about channels, see Help Chapter 4, "Customizing Your Desktop."

What’s a subscription?

A subscription is a way to have Windows 98 automatically check your favorite Web pages for new content. You select how and when you are notified-Windows 98 automatically delivers the new content to your computer on a regular basis.

What’s the difference between a subscription and a channel?

A subscription is a tool for automatically downloading any Web page, including channels, to your computer according to a schedule that you set up. A channel is a kind of Web site specially designed to deliver content to your computer. You can follow a content delivery schedule suggested by the content provider, or you can set up your own schedule by subscribing to the channel.

For more information about using subscriptions and channels, see Help Chapter 4, "Customizing Your Desktop."

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